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About Our Caregivers

Do You Have Questions? Fill out and submit our form on the Contact page.

Looking To Be A Caregiver? Visit our Be A Caregiver page to fill out our online job application form.

Young woman caregiver hugging a elderly woman

Caregiver Compatibility Guarantee

At Sincere Care, we understand that selecting a caregiver as a personal companion is a very personal task. It can be a daunting and overwhelming experience, especially if it's your first time. That's why we offer personalized and compassionate services to help match you with an experienced caregiver.

We are confident that our caregivers will exceed your expectations. However, we understand that sometimes it may take some time to find the right caregiver that you are comfortable with. That's why we provide a satisfaction guarantee. If you are not satisfied with our recommended caregiver, we will provide you with other options until you find the perfect fit.

Caregiver Screening & Reference Check

All potential caregivers are required to come to our office for a personal screening. This allows us to get to know them on a personal level, understand their values, and gauge their personality. We believe that providing care is more than just a job - it's a calling. Therefore, we want to make sure that every caregiver we send out is passionate about what they do and is a good fit for our agency.

In addition to the personal screening, we also require professional references. This allows us to verify the caregiver's experience and quality of work. We only want to work with caregivers who have a proven track record of providing excellent care to their clients.

During the screening process, our care managers will ask a detailed checklist of questions. These questions are designed to understand the caregiver's experience, skills, and personality. We want to make sure that every caregiver we send out is experienced, compassionate, patient, and trustworthy.

Some examples of the questions we ask include:

  • How many years of experience do you have as a caregiver?

  • What kind of care have you provided in the past?

  • How do you handle difficult situations or clients?

  • What are your strengths as a caregiver?

  • How do you ensure that your clients receive the best possible care?

By asking these questions and more, we can ensure that every caregiver we send out is of the highest quality. We believe that our clients deserve nothing less than the best care possible, and we are committed to providing just that.

Our Caregivers Speak Your Language!

  • English

  • Spanish

  • Mandarin

  • Cantonese

  • Tagalog

  • Indonesian

  • Armenia

  • Italian

  • German

  • French

We Background Check Twice!

At our agency, we take the safety and security of our clients seriously. We understand that allowing a caregiver or nurse into your home requires trust, and we aim to earn that trust through our rigorous screening process.

Potential caregivers are initially screened using BeenVerified, one of the most powerful online background check tools available. This screening ensures that any prior convictions, court judgments, misdemeanors, and felonies are identified. However, we don't stop there. We require a second comprehensive LIVE SCAN criminal background check on all caregivers and nurses before we send them out to clients.

A Live Scan check is a process that requires the caregiver to go to a secure Live Scan fingerprint location to be fingerprinted and present proper identification. Our agency uses Live Scan because it is the most comprehensive background check available. It uses the database of the California Department of Justice (CDOJ) & the Federal Bureau of Investigations (FBI) to ensure that any criminal history is identified. Not all agencies will check backgrounds twice, but we believe that this additional step is necessary to ensure the safety and security of our clients.

We Provided Bonded and Insured Caregivers

  • Bonded Caregivers

  • Professional Liability Insurance

  • Worker’s Compensation Insurance

Other Caregiver Requirements

  •  Tuberculosis Test or Chest X-Ray

  •  CPR Certification

  •  Social Security Verification

  •  Driver’s License or State Identification Card

Young caregiver helping senior clients Take Care of Plants
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